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Assistant Branch Manager



Banking-Mortgage Professionals: Bank Teller, Credit Manager, Escrow Officer-Manager, Loan Officer-Originator, Mortgage Broker, Store-Branch Management, Title Officer-Closer, Underwriter

Job Description:

• Thorough knowledge of credit union products and services.
• Coaching to meet branch and individual sales goals.
• Maintain a highly motivated, well-trained staff along with
maintaining effective employee relations.
• Develop the MSRs in sales, technical and people skills.
• Ensure that credit union policies and procedures are adhered to.
• Ensure adequate staffing for efficient branch operation.
• Be in compliance with Federal laws and regulations set forth by the
National Credit Union Administration and other regulatory agencies.
• Perform all job responsibilities with a positive approach at all times.
• Resolve member problems that require a management-level
• Responsible for MSR department evaluations in MSR area.
• Advise Branch Manager of any department or branch office issues.
• In the absence of the Branch Manager have working knowledge of
these responsibilities.
o Monitor key products/sales within branch to ensure profitable
and sound business practices for the credit union, a high
quality of service for members, and that employees are
maximizing opportunities to cross-sell products and services.
o Manage the security and safety of the branch. By having
responsibility to adhere to security and safety policies and
procedures, and to alert staff to any changes.
o Ensure that the opening and closing procedures, (i.e.
alarms, vault, balance ATM’s, night deposits, etc.) and end
of day balancing of branch are being completed by branch
head teller, branch staff, and assisting when necessary. 

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